You have a 14-day trial period (after receipt) during which you can change your mind and return the product free of charge. Please note, however, that in order to keep your

We currently deliver our bikes exclusively in Europe. We plan to launch deliveries, test rides, and after-sales service in other countries in

The bike will arrive at your door 99% assembled. This means you only have to complete two simple steps before you can start riding.

You can cancel your order by sending us an email at the following address: contact@kino.bike.  

If, after confirming your order, you notice an error in your delivery information (last name, first name, address, phone number, email, etc.), please send us an email at

Warranty period All our products come with a 2-year warranty. The battery is guaranteed to retain 70% of its capacity after 2 years of use.