Upon receipt of your bike, you have 14 days to make a return. Returned products must be unused, undamaged, in

We currently deliver our bikes exclusively to Europe. We plan to launch deliveries, test rides and after-sales service in other countries to

The bike will arrive at your door 99% assembled. This means that you will only have to complete 2 simple steps to be able to use the

You can cancel your order by sending us an email to the following address: contact@kino.bike.  

If after validation of your order, you observe an error in your delivery information (last name, first name, address, telephone number, email, etc.), send us an email to

Length of warranty All our products are guaranteed for 2 years. The battery is guaranteed to have a residual capacity of 70% after 2 years of use